Issue 14054

Cannot complete installation

14054
Reporter: atalavan
Assignee: bko
Type: Bug
Summary: Cannot complete installation
Priority: Major
Resolution: Fixed
Status: Resolved
Created: 2013-09-25 11:04:34.125
Updated: 2013-09-25 17:37:25.262
Resolved: 2013-09-25 17:37:25.224
        
Description: I tried three times in my desktop and I always got the same error in the same point when trying to install it. I used the most recent XAMP environment. No other software is installed in that MySQL database. I tried activating Apache an MySQL as services and it didn't work.

I cannot see why it may lose connection with the MySQL. Nothing apart the installation is accessing that server, and the monitors say that it's up. I am not sure if accessing the database is actually the problem or if it's another thing which is causing the problem.

If I click on 'continue to the error page', the installation continues asking me for the site information. I have not tried to continue from them because I assume that there are modules that are needed and not installed.

I get the same message in my new laptop with the same XAMP version, and in my desktop with an older version of XAMP.

Should I try in other environments or...?]]>
    

Attachment image003.jpg



Author: bko@gbif.org
Created: 2013-09-25 11:14:33.348
Updated: 2013-09-25 11:14:33.348
        
Will it work if you adjust the setting in php.ini?

max_execution_time=60

Please let me know, thanks.
    


Author: atalavan
Created: 2013-09-25 12:02:30.753
Updated: 2013-09-25 12:02:30.753
        
I changed that setting and received the same error.
I tried increasing memory_limit till 256Mb but didn't help either.
    


Author: bko@gbif.org
Created: 2013-09-25 12:04:11.849
Updated: 2013-09-25 12:04:11.849
        
Documentation updated:

https://github.com/gbif/gbif-npt-startup/wiki/Configuration#php
    


Author: bko@gbif.org
Created: 2013-09-25 12:12:06.48
Updated: 2013-09-25 12:12:06.48
        
It looks like you need to adjust your MySQL settings:

http://madhavvyas.blogspot.dk/2011/04/sqlstatehy000-general-error-2006-mysql.html

Let me know if it works.
    


Author: atalavan
Comment: Modifying max_allowed_packet from 1 to 64 made the trick to allow me to pass that point.
Created: 2013-09-25 14:30:03.819
Updated: 2013-09-25 14:30:03.819


Author: atalavan
Created: 2013-09-25 14:36:35.109
Updated: 2013-09-25 14:36:35.109
        
I needed to increase the max_execution_time to 90. 60 was not enough in my laptop and received an error message.

I cannot find any issue with this particular problem, so I am posting it here as it was mentioned earlier.
    


Author: bko@gbif.org
Created: 2013-09-25 17:37:25.258
Updated: 2013-09-25 17:37:25.258
        
Updated documentation accordingly at

https://github.com/gbif/gbif-npt-startup/wiki/Configuration