Issue 16243

Registering on GBIF website

Reporter: feedback bot
Type: Feedback
Summary: Registering on GBIF website
Resolution: Fixed
Status: Closed
Created: 2014-08-15 13:40:48.76
Updated: 2014-08-19 10:41:13.826
Resolved: 2014-08-18 13:41:32.632
Description: Hello,
I registered on the GBIF website this morning (about 5 horus ago) but have not yet received the confirmation email (I have checked my junkmail). My email address is and my username was bryonytownhill.  Please could you tell me whether an account has been created?

*Reporter*: Bryony Townhill
*E-mail*: []]]>

Comment: account created, not sure why email has never reached him
Created: 2014-08-18 10:58:58.86
Updated: 2014-08-18 10:58:58.86

Comment: Have we found the reason why the email didn't reach the user?
Created: 2014-08-19 09:30:00.143
Updated: 2014-08-19 09:30:00.143

Created: 2014-08-19 10:41:13.826
Updated: 2014-08-19 10:41:13.826
No, we didn't. Maybe it coincided with Cip adding captcha to drupal?
I've tried to register new users now and the email is being sent, so it seems a transient issue