Registering on GBIF website

16243
Reporter: feedback bot
Type: Feedback
Summary: Registering on GBIF website
Resolution: Fixed
Status: Closed
Created: 2014-08-15 13:40:48.76
Updated: 2014-08-19 10:41:13.826
Resolved: 2014-08-18 13:41:32.632
        
        
Description: Hello,
I registered on the GBIF website this morning (about 5 horus ago) but have not yet received the confirmation email (I have checked my junkmail). My email address is bryony.townhill@cefas.co.uk and my username was bryonytownhill.  Please could you tell me whether an account has been created?
Regards,
Bryony

*Reporter*: Bryony Townhill
*E-mail*: [mailto:bryony.townhill@cefas.co.uk]]]>
    

Author: mdoering@gbif.org
Comment: account created, not sure why email has never reached him
Created: 2014-08-18 10:58:58.86
Updated: 2014-08-18 10:58:58.86

Author: bko@gbif.org
Comment: Have we found the reason why the email didn't reach the user?
Created: 2014-08-19 09:30:00.143
Updated: 2014-08-19 09:30:00.143

Author: mdoering@gbif.org
Created: 2014-08-19 10:41:13.826
Updated: 2014-08-19 10:41:13.826
        
No, we didn't. Maybe it coincided with Cip adding captcha to drupal?
I've tried to register new users now and the email is being sent, so it seems a transient issue