Issue 17725
Publisher self-registration page not working
17725
Reporter: ahahn
Assignee: bko
Type: Bug
Summary: Publisher self-registration page not working
Description: Received report from GBIF Spain that a publisher registration through http://www.gbif.org/publishing-data/how-to-publish#/intro had not resulted in any response or effect within more than a week. Checking the list at http://drupaledit.gbif.org/admin/config/gbif/registry/eoi, there was no corresponding entry in the list waiting for manual sign-off. On follow-up (retry), the issue was that the "submit" button was not functional on the page.
Priority: Critical
Resolution: Fixed
Status: Closed
Created: 2015-07-26 12:55:23.561
Updated: 2015-08-05 16:09:30.65
Resolved: 2015-08-05 16:09:30.507
Author: ahahn@gbif.org
Comment: A second contact to helpdesk (CRIA) reports the same issue.
Created: 2015-07-27 11:03:27.871
Updated: 2015-07-27 11:03:27.871
Author: trobertson@gbif.org
Created: 2015-07-27 11:22:43.504
Updated: 2015-07-27 11:25:15.439
This is reproducable on the GBIF-uat environment. My browser posted the following and received a {{500 Internal Server Error}}
{code}
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{code}
The response headers are:
{code}
Accept-Ranges:bytes
Access-Control-Allow-Origin:*
Age:0
Connection:keep-alive
Content-Length:0
Content-Type:text/html; charset=UTF-8
Date:Mon, 27 Jul 2015 09:19:18 GMT
Expires:Sun, 19 Nov 1978 05:00:00 GMT
Server:Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips PHP/5.4.16
Via:1.1 varnish
x-api-url:/eoi/form-data-submit?XDEBUG_SESSION_START=11182
X-Drupal-Cache:MISS
X-Powered-By:PHP/5.4.16
X-Varnish:1067288894
{code}
Trying to view the {{recent log messages}} on http://drupaledit.gbif-uat.org/admin/reports/dblog also gives {{Error The website encountered an unexpected error. Please try again later.}} which makes it difficult to debug