Issue 18518

Error when trying to download data

18518
Reporter: feedback bot
Type: Feedback
Summary: Error when trying to download data
Resolution: CantReproduce
Status: Closed
Created: 2016-06-06 17:02:06.197
Updated: 2017-10-06 11:45:53.534
Resolved: 2017-10-06 11:45:53.505
        
        
Description: Dear GBIF team,

I just wanted to download the following dataset:

http://www.gbif.org/occurrence/search?TAXON_KEY=7707728&TAXON_KEY=35&TAXON_KEY=9&TAXON_KEY=13

I received this error:
Oops
It seems you have discovered an unforseen error!
Please use the Feedback button on the right to file an issue.
Thank you for helping to improve the service.

Thank you very much for your help!
Best,
Carsten]]>
    


Author: trobertson@gbif.org
Created: 2016-06-06 17:08:43.666
Updated: 2016-06-06 17:08:43.666
        
Most likely this is because there is a lot of downloads backing up, and the cluster is rejecting jobs.

Carsten doesn't provide his email to ask him to try again later when the traffic quietens down.