error trying to download species data

18686
Reporter: feedback bot
Type: Feedback
Summary: error trying to download species data
Resolution: WontFix
Status: Closed
Created: 2016-08-11 21:46:33.673
Updated: 2016-08-11 21:52:40.111
Resolved: 2016-08-11 21:52:40.034
        
        
Description: 2Oops

It seems you have discovered an unforseen error!
Please use the Feedback button on the right to file an issue.

Thank you for helping to improve the service."]]>
    

Author: trobertson@gbif.org
Created: 2016-08-11 21:51:53.553
Updated: 2016-08-11 21:51:53.553
        
The issue is that the user has 3 downloads queued up and tried to submit a 4th. Cluster was busy.

The user should be presented with a better message than oops in the new site.
    

Author: trobertson@gbif.org
Comment: [~hoefft] [~bko@gbif.org] Please see the comment here about throttling for users not showing sensible messages
Created: 2016-08-11 21:52:40.107
Updated: 2016-08-11 21:52:40.107