Issue 18997

Reset my password

18997
Reporter: feedback bot
Type: Feedback
Summary: Reset my password
Resolution: Fixed
Status: Closed
Created: 2017-05-13 15:03:28.616
Updated: 2017-05-23 16:13:35.111
Resolved: 2017-05-23 16:13:34.995
        
        
Description: I am going round and round in circles trying to get a first password. I get an email like the one  below. I do the instructions.   Get to "reset my password" and then I get another email identical to the one below. I never end up at a "page where you can set your password (as promised in the email below) --- Thank you --- Les Underhill (Director of Animal Demography Unit, and publisher of millions of GBIF records, from (eg) Southern African Bird Atlas Project)

les.underhill.uct.ac.za,

A request to reset the password for your account has been made at GBIF.ORG.

You may now log in by clicking this link or copying and pasting it to your
browser:

http://www.gbif.org/user/reset/126599/1494680285/F6HXJ3yolrLIyAiKcNzHQoY1jFydB3te0d6Iv0a9LkQ/login

This link can only be used once to log in and will lead you to a page where
you can set your password. It expires after one day and nothing will happen
if it's not used.

-- GBIF.ORG team


*Reporter*: Les Underhill
*E-mail*: [mailto:les.underhill@uct.ac.za]]]>
    


Author: mblissett
Comment: Emailed, but no response.
Created: 2017-05-23 16:13:35.04
Updated: 2017-05-23 16:13:35.04